Material Handling Jobs, Field Service Forklift Technician

Employment Type: Full-time
Job Type: Service and Repair
Education: High school graduate / Vocational School
Experience: 1-3 years mechanical, electronics and hydraulic experience
Industry: Material Handling – Industrial maintenance
Required Travel: Daily

Pengate Handling Systems is a leader in the material handling markets it serves throughout the northeast. We're a strong, growing company with a history of stable performance and focus on customers. If you're looking for a challenging career where you can advance and make a difference, Pengate's the place for you. We invest in our associates via career development, continued training, opportunities to advance, job stability, competitive compensation and great benefits within a warm, inviting culture.

Job Summary:  We're looking for a strong candidate to add to our Field Service team. As a Field Service Technician, you'll be undertaking duties that include pre-start checks, planned maintenance and breakdown repair.

Challenge yourself! Join our dynamic, successful team today!

Benefits:

• Competitive Wages
• Health Insurance (Medical, Prescription, Dental, Vision)
• Paid Vacation & Sick Time
• Paid Holidays
• 401k with Company Match
• Group Term Life Insurance
• Product-specific Training
• Paid Overtime (as necessary)
• Company-supplied Vehicle, Computer, and Cell Phone

Duties and Responsibilities:

• Effectively analyze problem situations regarding breakdowns customer-equipment breakdowns and recommend necessary action(s) to correct situation
• Exhibit a professional demeanor and promote goodwill between company and customers through superior customer service
• Perform necessary repairs/modifications to correct analyzed situation in a productive way
• Perform scheduled equipment maintenance for contracted customers according to our Scheduled Maintenance policy/procedures
• Prepare necessary documentation relating to individual service calls in a neat/accurate manner
• Follow safety rules and ensure hazardous waste is properly disposed
• Maintain parts and supplies inventory in company service van
• Maintain service van to ensure it's clean, organized and hazard-free
• Ensure regular maintenance on service van (oil changes, tire rotations, etc.) and required repairs are completed
• Maintain valid driver’s license and clean motor-vehicle record per company policy
• Provide personal tools required for effectively and safely performing duties
• Keep work area clean/clutter-free; keep tools clean and in good repair
• Follow customer safety and housekeeping guidelines when performing repairs at customer sites
• Provide field training to new-hire technicians to supplement formal training programs
• Perform other duties as assigned

Qualifications:

• Effectively communicate with customers, management and co-workers
• Read and interpret schematics
• Read and understand necessary service and training manuals
• Follow verbal and/or demonstrated instructions
• Perform calculations involving fractions, decimals and percentages
• Maintain robust understanding of industry innovations and product availability to make recommendations based on customer needs
• Effectively utilize volt and ohm multimeters
• Demonstrate thorough mechanical and electrical aptitude
• Demonstrate work safety practices, including proper use of safety equipment (safety glasses, harnesses, etc.)
• Perform physical work, occasionally exerting 125+ lbs. of force, frequently 50+ lbs. of force, and constantly up to 20 lbs. of force
• Perform activities (climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping)
• Safely operate drills, grinders, presses, forklifts, hoists, overhead cranes, and personal hand tools
• Draw upon support resources within the company and recognize appropriate situations to do so
• Work within a variety of environments, including manufacturing, distribution, cold storage, and outdoor exposure to elements with the understanding that potential exposure to equipment-related and/or dangerous chemical/solvent hazards may occur if proper safety procedures are not followed
• Perform duties beyond typical working hours and/or on weekends, based on customer needs
• Possess a familiarity of PC applications (laptop/tablet) to diagnose equipment issues