When you purchase Raymond lift trucks from Pengate Handling Systems, you get more than the industry’s most technologically innovative and performance-built machines. You get a commitment to excellence from every sales, service and support professional in our company, all of whom are dedicated to only one thing: satisfying your every need, no matter how large or small, 24/7/365.
Engineered to keep your operations running smoothly, Raymond lift trucks, like all vehicles, require maintenance to help you retain your competitive edge. And Pengate’s certified trained staff are among the most highly educated and field tested electric lift truck technicians in the industry – and are there when you need them. As a testament to our dedication to you, we maintain an average on-site time for our service technicians of well below four hours from the initial request.
Pengate has an extensive Raymond parts inventory at our disposal and access to Raymond’s 100,000+ parts inventory. Unlike other manufacturers that use only “vertically integrated” and custom parts to fix their trucks, the majority of Raymond parts are engineered to meet or exceed industry benchmarks, and are readily available. Pengate customers have exclusive access to our online parts replenishment program.
At Pengate Handling Systems, superior service is the root cause for why our customers hire us again each and every day. We take immense pride in how we partner with them, and do whatever it takes for them to be successful. And we will do the same for your business. Because our focus is on you and helping you achieve your goals, we assign a strategic team of highly experienced customer service representatives and factory trained and certified technicians to manage the day to day and long term aspects of all the lift truck products and services you receive from us.
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