Employment Opportunity: Dock & Door Field Service Technician
Position available in Scranton, PA

Employment Type: Full-time
Job Type: Service and Repair (Dock & Door) - Previous Experience
Education: High school graduate / Vocational School
Experience: 1-3 years mechanical, electrical, and hydraulic experience in a similar environment or equivalent in college or vocational education
Industry: Material Handling – Industrial maintenance
Required Travel: Daily

Pengate Handling Systems is a leader in the material handling markets it serves throughout the northeast. We're a strong, growing company with a history of stable performance and focus on customers. If you're looking for a challenging career where you can advance and make a difference, Pengate's the place for you. We invest in our associates via career development, continued training, opportunities to advance, job stability, competitive compensation and great benefits within a warm, inviting culture.

Are you mechanically, electrically, and technically inclined with several years of experience under your belt? If so, you’ll enjoy a career that offers independence within your territory to do exactly what you love to do - fix things. We're currently seeking a customer-focused go-getter to add to our new Dock and Door Field Service team. In this role, you'll undertake several duties that include: pre-start checks, planned maintenance, and breakdown repair on our customers’ dock and door equipment.

Challenge yourself! Join our dynamic, successful team today!


Why Work For Us:

  • Competitive Wages
  • Monday-Friday Schedule with Business Hours
  • Paid Overtime (as necessary)
  • Extensive on-the-job, online and classroom training
  • You’ll receive an iPad and iPhone
  • Company-supplied uniforms and boot allowance
  • Great insurance options with low premiums
  • Paid Vacation/Sick Time/Holidays
  • 401k with company match
  • Group Term Life Insurance

About The Opportunity:

  • Performs necessary installation, repair and service all sizes and brands of overhead doors, rolling doors and door openers using best safety practices.
  • Performs necessary installation, repair and service to mechanical doors, gates, sliding doors, high speed doors and dock equipment using best safety practices.
  • Performs necessary repairs and/or modifications to correct or change analyzed situation in a productive manner.
  • Performs scheduled maintenance on equipment for contracted customers according to Pengate Handling, Inc., Scheduled Maintenance policy and procedures.
  • Prepares necessary documentation relating to each service call in a neat and accurate manner.
  • Follows safety rules and ensures that hazardous waste is disposed of properly.
  • Ability and willingness to work at heights and within confined spaces.
  • Maintains parts and supplies inventory in service truck.
  • Maintains service truck to ensure that it is clean, organized and hazard free inside and out.
  • Assure that regular maintenance is performed on service truck (i.e. oil changes, tire rotations, etc.) and that required repairs are performed.
  • Performs related work as assigned.
  • Run low voltage wiring and on occasion hardwire commercial operators or dock equipment to junction boxes.
  • Responsible for having a valid driver’s license and maintaining a clean motor vehicle record per company policy.
  • Responsible for keeping company issued tools clean and well maintained.
  • Responsible for following customer’s safety and housekeeping guidelines when performing repairs at customer site.
  • Ability and willingness to complete work orders using an iPad
  • Ability and willingness to work on a rotating emergency on-call schedule 24/7 for one week.
  • Ability and willingness to work at heights of up to 40’ with proper use of safety equipment

Required Skills:

  • Must have a valid driver’s license and maintain a clean motor vehicle record plus the ability to drive multiple hours daily.
  • Ability to read and interpret schematics.
  • Ability to read and understand necessary service and training manuals.
  • Ability to perform arithmetic calculations involving fractions, decimals and percentages.
  • Ability to maintain a good understanding of industry innovations and product availability to make recommendations based on customer need.
  • Ability to effectively utilize volt, ohm, multi-meters and oscilloscope.
  • Ability to use stick welder for installation and repair of dock and door equipment
  • Ability to safely operate drills, grinders, presses, forklifts, hoists, overhead cranes, and personal hand tools.
  • Such other knowledge, skills, and abilities as are necessary in connection with additionally assigned duties
  • Familiarity with PC (laptop/iPad) applications to diagnose equipment issues.
  • High school education, plus one to three years mechanical, electrical and hydraulic experience in a similar environment or equivalent in college or vocational education.

Physical Requirements:

  • .Routinely lifting 20 pounds and rarely up to 150 pounds with aid of coworker
  • Routinely working at heights up to 40’.
  • Extensive walking up to 3-5 miles/day.
  • Extensive driving up to 2-3 hours/day.
  • Kneeling, squatting, bending, pushing, climbing, balancing, stooping, grasping and pulling
  • Working in awkward positions on a routine basis
  • Exposure to noise, heat, cold, slippery, wet, dirty conditions

If you're interested in applying for this position, send your resume (containing employment history and educational background), along with your accompanying cover letter to: [email protected].