Employment Opportunity
Field Service Technician - Positions in Albany & Syracuse, NY

Employment Type: Full-time
Job Type: Service and Repair
Education: High school graduate / Vocational School
Experience: 1-3 years mechanical, electronics and hydraulic experience
Industry: Material Handling – Industrial maintenance
Required Travel: Daily

Pengate Handling Systems is a strong and growing material handling solutions provider that covers the Northeast. In business for over 30 years, our dealership sells and services the Raymond line of forklifts and associated material handling equipment to a variety of customers, enabling them to substantially improve their efficiency and productivity. Think about it: almost everything we eat, drink, wear, or use was moved with the equipment and systems that material handling companies sell and maintain. If you're looking for a challenging career where you can advance and make a difference, Pengate is the place for you. We invest in our associates through career development, continued education, opportunities to advance, job stability, competitive compensation, and great benefits, all within a culture unlike any other. Pengate is proud to be awarded the “Dealer of Distinction” accolade by The Raymond Corporation. 

Are you mechanically, electrically, and technically inclined? If so, you'll enjoy a career that offers independence within a given territory doing exactly what you love to do...fix things! We're currently seeking a customer-focused individual to add to our Field Service team. In this role, you'll undertake duties that include pre-start checks, planned maintenance, and breakdown repairs on customer forklifts and material-handling equipment.

Challenge yourself! Join our dynamic, successful team today!

Why Work for Us?

  • Competitive Wages
  • Company Vehicle with Fuel Card
  • Monday-Friday Schedule with Business Hours
  • Paid Overtime (as necessary)
  • Extensive On-the-Job, Online, and Classroom Training
  • Company-Supplied iPad and iPhone
  • Company-Supplied Uniform and Boot Allowance
  • Great Insurance Options (with Low Premiums)
  • Paid Vacation and Sick Time
  • Holiday Pay
  • 401k with Company Match
  • Group Term Life Insurance

About the Opportunity:

  • You will work with customers to mechanically troubleshoot, diagnose, repair, and maintain equipment following customer safety and housekeeping guidelines.
  • You will typically leave from home every morning and work with minimal direct supervisions at various customer sites.
  • You must exhibit a professional demeanor, promoting goodwill between the company and its customers by providing a superior level of customer service.
  • You will provide the personal tools required for performing the job effectively and safely, keeping all tools clean and in good working order.
  • You will be required to prepare the necessary documentation relating to each service call in a neat and accurate manner.
  • You should be prepared to maintain a clane, stocker, organized, and hazard-free service van, assuring regular maintenance is performed (i.e. oil changes, tire rotations, etc.).
  • You will provide shop and field training to new technicians in order to supplement our formal training programs.

Required Skills and Qualifications:

  • An accredited high school diploma or technical degree from a trade school or 2-year college
  • 1-3 years of similar mechanical, electrical, or hydraulic experience
  • A valid Driver's License and clean motor vehicle record with the ability to drive multiple hours on a daily basis
  • Ability to read and interpret schematics and training materials
  • Ability to follow verbal and demonstrated instructions
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages
  • Ability to demonstrate a solid mechanical and electrical aptitude, effectively utilizing volts, ohms, multimeters, and oscilloscopes.
  • Ability to effectively communicate and maintain a solid understanding of industry innovations and product availability in order to make recommendations according to customer needs
  • Ability to safely operate drills, grinders, presses, forklifts, hoists, and overhead cranes while demonstrating good safety practices, including the use of of appropriate safety equipment
  • Familiarity with PC applications for iPad and Computers in order to diagnose equipment issues

Physical Requirements:

  • Ability to occasionally lift 50 pounds and consistently lift 20 pounds without assistance
  • Ability to climb up to 8 feet using a ladder
  • Extensive walking up to 3-5 miles per day
  • Extensive driving up to 2-3 hours per day
  • Kneeling, squatting, bending, pushing, and pulling
  • Exposure to noise, heat, cold, and slippery, wet, and dirty conditions

If you're interested in applying for this position, send your resume (containing employment history/educational background) and an accompanying cover letter to: [email protected].