Employment Opportunity
In-House Service Technician - Albany, NY

Pengate Handling Systems is a leader in the material handling markets it serves throughout the northeast. We're a strong, growing company with a history of stable performance and focus on customers. If you're looking for a challenging career where you can advance and make a difference, Pengate's the place for you. We invest in our associates via career development, continued training, opportunities to advance, job stability, competitive compensation and great benefits within a warm, inviting culture. We're proud to have been awarded the coveted "Dealer of Distinction" award by The Raymond Corporation.

Are you mechanically, electrically, and technically inclined? If so, you'll enjoy a career that offers independence within your territory doing exactly what it is you love to do on a daily basis. We're currently seeking a customer-focused individual to add to our Service Tech team in Greene, NY. In this role, you'll be undertakling duties that include: pre-start checks, planned maintenance, and breakdown repair on our customers' forklifts and material-handling equipment.

Challenge yourself! Join our dynamic, successful team today!

Why Work for Us?

  • Competitive Wages
  • Company-Provided Vehicle with Fuel Card
  • Monday-Friday Schedule (Business Hours)
  • Paid Overtime (as necessary)
  • Extensive On-The-Job, Online, and Classroom-Based Training
  • Company-Supplied iPad and iPhone
  • Health Insurance (Medical, Prescription, Dental, Vision)
  • Paid Vacation & Sick Time
  • Paid Holidays
  • 401k with Company Match
  • Group Term Life Insurance

About the Opportunity:

  • You will maintain a clean, stocked and organized and hazard-free service van; assuring the completion of regular maintenance is performed (i.e. oil changes, tire rotations).
  • You will provide shop/field training to new technicians to supplement formal training programs.
  • You will prepare necessary documentation relating to each service call in a neat and accurate manner.
  • You will exhibit a professional demeanor, promoting goodwill between the company and customers by providing a superior level of customer service.
  • You will provide personal tools required for performing the job effectively and safely; keeping them clean and in good working order.
  • You will work with customers to mechanically troubleshoot, diagnose, repair and maintain equipment; following customer’s safety and housekeeping guidelines.
  • You will typically leave from home each morning and work with minimal direct supervision at customer sites.


  • An accredited high school diploma or technical degree from a trade school or 2-year college.
  • 1-3 years of similar mechanical, electronics, and hydraulic experience.
  • Must have a valid driver’s license and maintain a clean motor vehicle record plus the ability to drive multiple hours daily.
  • Ability to read and interpret schematics and training materials, follow verbal and demonstrated instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals and percentages.
  • Demonstrates a good mechanical and electrical aptitude, effectively utilizing volt, ohm, multi-meters and oscilloscope.
  • Ability to communicate effectively with customers and maintain a good understanding of industry innovations and product availability to make recommendations according to their need.
  • Ability to safely operate drills, grinders, presses, forklifts, hoists, and overhead cranes while demonstrating good safety practices including use of appropriate safety equipment when needed.
  • Familiarity with PC (laptop/iPad) applications to diagnose equipment issues.

Physical Requirements:

  • Lifting 50 pounds occasionally, and 20 pounds consistently with/without assistance.
  • Climbing up to 8 ft. with ladder.
  • Extensive walking up to 3-5 miles/day.
  • Extensive driving up to 2-3 hours/day.
  • Kneeling, squatting, bending, pushing, and pulling.
  • Exposure to noise, heat, cold, slippery, wet, dirty conditions.

If you're interested in applying for this position, send your resume (containing employment history and educational background), along with your accompanying cover letter to: [email protected].