Field Service Technician | Pittsburgh, PA

Employment Opportunity
Field Service Technician - Pittsburgh, PA Area; Scranton, PA

Employment Type: Full-time
Job Type: Service and Repair
Education: High school graduate / Vocational School
Experience: 1-3 years mechanical, electronics and hydraulic experience
Industry: Material Handling – Industrial maintenance
Required Travel: Daily

Pengate Handling Systems is a leader in the material handling markets it serves throughout the northeast. We're a strong, growing company with a history of stable performance and focus on customers. If you're looking for a challenging career where you can advance and make a difference, Pengate's the place for you. We invest in our associates via career development, continued training, opportunities to advance, job stability, competitive compensation and great benefits within a warm, inviting culture.

Job Summary:  We're looking for a strong candidate to add to our Field Service team. As a Field Service Technician, you'll be undertaking duties that include pre-start checks, planned maintenance and breakdown repair.

Challenge yourself! Join our dynamic, successful team today!


Benefits:

  • Competitive Wages
  • Health Insurance (Medical, Prescription, Dental, Vision)
  • Paid Vacation & Sick Time
  • Paid Holidays
  • 401k with Company Match
  • Group Term Life Insurance
  • Product-specific Training

Duties and Responsibilities:

  • Effectively analyze problem situations regarding breakdowns customer-equipment breakdowns and recommend necessary action(s) to correct situation
  • Exhibit a professional demeanor and promote goodwill between company and customers through superior customer service
  • Perform necessary repairs/modifications to correct analyzed situation in a productive way
  • Perform scheduled equipment maintenance for contracted customers according to our Scheduled Maintenance policy/procedures
  • Prepare necessary documentation relating to individual service calls in a neat/accurate manner
  • Follow safety rules and ensure hazardous waste is properly disposed
  • Maintain parts and supplies inventory in company service van
  • Maintain service van to ensure it's clean, organized and hazard-free
  • Perform regular maintenance on service van (oil changes, tire rotations, etc.) and ensure required repairs are completed
  • Maintain valid driver’s license and clean motor-vehicle record per company policy
  • Provide personal tools required for effectively and safely performing duties
  • Keep work area clean/clutter-free; keep tools clean and in good repair
  • Follow customer safety and housekeeping guidelines when performing repairs at customer sites
  • Provide shop/field training to new-hire technicians to supplement formal training programs
  • Perform other duties as assigned

Qualifications:

  • Effectively communicate with customers, management and co-workers
  • Read and interpret schematics
  • Read and understand necessary service and training manuals
  • Follow verbal and/or demonstrated instructions
  • Perform calculations involving fractions, decimals and percentages
  • Maintain robust understanding of industry innovations and product availability to make recommendations based on customer needs
  • Effectively utilize volt, ohm, multimeters and oscilloscope
  • Demonstrate thorough mechanical and electrical aptitude
  • Demonstrate work safety practices, including proper use of safety equipment (safety glasses, harnesses, etc.)
  • Perform physical work, occasionally exerting 125+ lbs. of force, frequently 50+ lbs. of force, and constantly up to 20 lbs. of force
  • Perform activities (climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping)
  • Safely operate drills, grinders, presses, forklifts, hoists, overhead cranes, and personal hand tools
  • Draw upon support resources within the company and recognize appropriate situations to do so
  • Work within a variety of environments, including manufacturing, distribution, cold storage, and outdoor exposure to elements with the understanding that potential exposure to equipment-related and/or dangerous chemical/solvent hazards may occur if proper safety procedures are not followed
  • Perform duties beyond typical working hours and/or on weekends, based on customer needs
  • Possess a familiarity of PC applications (laptop/tablet) to diagnose equipment issues