Parts Specialist - Albany, NY

Employment Type: Full-time
Job Type: Parts, Office & Warehouse
Education: High School Diploma
Experience: 1-3 years industrial parts experience in Material Handling or related field
Industry: Material Handling – Parts, Products, Supplies

Pengate Handling Systems, Inc. is a leader in the Material Handling markets it serves throughout the Northeast. We're a strong and growing company with a history of stable performance and focus on our customers. If you're looking for a challenging career where you can advance and make a difference, Pengate is the place for you. We invest in our associates through career development, continued training, job stability, competitive compensation and great benefits--within a culture unlike any other.

Job Summary:  We are looking for a Parts Specialist candidate to add to our Parts team in Albany, NY. This role is ideal for a self-motivated problem solver who keeps the customer and company in high regards at all times. This position will provide parts, information and related services to our current customers. This position is also responsible for ordering, inventory, warehouse and day-to-day contact with customers via telephone. The successful candidate must be highly motivated.

Duties and Responsibilities:

  • Expand the Pengate customer base and build customer loyalty via excellent customer-service skills
  • Deliver parts to current and new customer (including internal customers)
  • Ship & receive parts and other materials daily
  • Identify parts opportunities and resources required to secure parts business
  • Assist in-house parts team with taking phone calls and parts orders
  • Perform ordering, inventory, delivery & stocking of parts for consignment customers
  • Recognize customer needs & provide management with appropriate solutions to help increase business
  • Answer phones & perform other administrative duties as required
  • Maintain Accurate Inventory levels
  • Safely operate a tire-press machine
  • Follow proper warehouse safety procedures, including forklift safety
  • Maintain good housekeeping throughout the Parts inventory area


  • Demonstrate excellent customer-service skills
  • Possess strong problem-solving, organizational & time-management capabilities, with the ability to juggle multiple priorities at once
  • Able to interact with team members to develop solid work relationships
  • Possess experience with industrial parts, along with an understanding of the material handling industry
  • Possess a high-school diploma (or equivalent work experience)
  • Able to maintain a calm demeanor under pressure or stress
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, CRM)
  • Possess excellent communication skills (written, verbal, aural)

Interested? Email your resume (with employment history, educational background and salary history) to