Pengate Employment - Parts Specialist

Employment Type: Full-time
Job Type: Parts, Office, and Warehouse
Education: Minimum of High School Diploma (or equivalent)
Experience: 1-3 years of Industrial Parts experience in Material Handling or related field
Industry: Material Handling - Parts, Products, and Supplies
Required Travel: None

Pengate Handling Systems is a leader in the Material Handling markets it serves throughout the Northeast. We're a strong and growing company with a history of stable performance and focus on our customers. If you're looking for a challenging career where you can advance and make a difference, Pengate is the place for you. We invest in our associates through career development, continued training, job stability, competitive compensation and great benefits--within a culture unlike any other. We are proud to have been awarded the coveted "Dealer of Distinction" award by The Raymond Corporation.

Are you highly motivated and looking to advance in your career? We're looking for a Parts Specialist candidate to add to our PA Parts team. This role is ideal for a self-motivated problem solver that keeps the customer and company in high regards at all times. This role will provide parts, information, and related services to our current customers, and will be responsible for ordering, performing inventory, monitoring the warehouse, and keeping day-to-day contact with customers via phone.

Challenge yourself! Join our dynamic, successful team today!

Why Work for Us?

• Competitive Wages
• Job Stability
• Health Insurance with Low Premiums (Medical, Prescription, Dental, Vision)
• Paid Vacation & Sick Time
• Paid Holidays
• 401k with Company Match
• Group Term Life Insurance

Duties and Responsibilities:

• Provide the best quality parts, customer service, and technical support in our industry
• Execute IRIUM system policies, procedures, and data/order entry
• Carry out departmental and company policies and procedures
• Process stock, emergency, and special orders as required
• Maintain an accurate parts database
• Work in a team-based atmosphere toward the common goals and objectives of the parts department and company as a whole
• Provide technical support and research for internal and external customers
• Maintain accurate inventory levels
• Navigate, research, and select parts via electronic and hardcopy parts catalogs
• Research customer requirements using the IRIUM system, as well as technical assistance, manuals, phone skills, and outside sources
• Participate in all physical inventories
• Actively promote Pengate products and services
• Provide support to warehouse staff as needed
• Perform other duties as assigned by management

Required Skills and Qualifications:

• Consistently project a courteous and professional image
• Maintain a safe and non-hazardous work environment
• Exhibit excellent communication skills (written, verbal, aural)
• Possess a basic sales-based mentality (or previous sales experience)
• Strong willingness and desire to exceed customer expectations
• Possess demonstrated, excellent customer-service skills
• Possess a detail-oriented mentality
• Readiness and willingness to accept challenges
• Excellent organization skills
• Experience with basic PC applications and processes
• Basic understanding of additional office equipment (computer, fax machine, copier, multi-line phone system, 10-key calculator, postage meter, filing systems, etc.)