Join Team Pengate as a Parts Specialist

Employment Type: Full-Time
Job Type: Parts, Office & Warehouse
Education: High School Diploma
Experience: 1-3 years of Industrial Parts experience in Material Handling (or related field)
Industry: Material Handling – Parts, Products & Supplies

Pengate Handling Systems, Inc. is a leader in the Material Handling markets it serves throughout the Northeast. We're a strong and growing company with a history of stable performance and focus on our customers. If you're looking for a challenging career where you can advance and make a difference, then Pengate is the place for you. We invest in our associates through career development, continued training, job stability, competitive compensation and great benefits, all within a culture unlike any other.

Job Summary:  We're looking for a Parts Specialist candidate to add to our Parts. This role is ideal for a self-motivated problem solver who keeps the customer and company in high regards at all times. This position will provide parts, information and related services to our current customers; and will also be responsible for ordering, inventory, warehouse, and day-to-day contact with customers via the phone. That means the successful candidate must be highly motivated.


Duties and Responsibilities:

  • Expand the Pengate customer base and build customer loyalty via excellent customer-service skills
  • Deliver parts to current and new customer (including internal customers)
  • Ship & receive parts and other materials daily
  • Identify parts opportunities and resources required to secure parts business
  • Assist in-house parts team with taking phone calls and parts orders
  • Perform ordering, inventory, delivery & stocking of parts for consignment customers
  • Recognize customer needs & provide management with appropriate solutions to help increase business
  • Answer phones & perform other administrative duties as required

Qualifications:

  • Demonstrate excellent customer-service skills
  • Possess strong problem-solving, organizational & time-management capabilities, with the ability to juggle multiple priorities at once
  • Able to interact with team members to develop solid work relationships
  • Possess experience with industrial parts, along with an understanding of the material handling industry
  • Possess a high-school diploma (or equivalent work experience)
  • Able to maintain a calm demeanor under pressure or stress
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Possess excellent communication skills (written, verbal, aural)

Are you interested in this position? Email your resume (with employment history, educational background and salary history) to hr@pengate.com.